Find out where your business is losing revenue right now
16 questions. 2 minutes. A personalized score, a gap analysis, and five concrete actions — specific to your business type.
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Question 1 of 160%
Section: Your Business
Question 1 of 16 · Your Business
What type of business do you run?
Select the option that best describes your primary service. This shapes how we interpret your results.
Please select an option to continue.
Question 2 of 16 · Your Business
How many locations does your business operate?
If you run multiple studios, spa locations, or service sites — even under the same brand — count each one.
Please select an option to continue.
Question 3 of 16 · Your Business
How many active clients do you currently have?
Active means clients who have visited in the last 6 months.
Please select an option to continue.
Question 4 of 16 · Your Business
What is the average value of a single client visit?
Please select an option to continue.
Question 5 of 16 · Your Business
How many appointments do you complete in an average month?
Please select an option to continue.
Question 6 of 16 · Your Business
What booking platform does your business use?
Please select an option to continue.
Question 7 of 16 · Review Health
How many Google reviews does your business currently have?
Check your Google Business Profile if you're not sure.
Enter 0 if you don't have a Google Business Profile yet.
Please enter a number (0 or higher) to continue.
Question 8 of 16 · Review Health
What is your current Google star rating?
Please select an option to continue.
Question 9 of 16 · Review Health
How do you currently ask clients for reviews?
Please select an option to continue.
Question 10 of 16 · Follow-Up & Retention
What happens when you miss a phone call?
Please select an option to continue.
Question 11 of 16 · Follow-Up & Retention
Do you follow up with clients after their appointment?
Please select an option to continue.
Question 12 of 16 · Follow-Up & Retention
When a client hasn't come back in a while, how does your business respond?
Please select an option to continue.
Question 13 of 16 · New Customer Nurture
What happens after a client's first visit?
Please select an option to continue.
Question 14 of 16 · New Customer Nurture
How do you encourage first-time clients to rebook?
Please select an option to continue.
Question 15 of 16 · Lead Capture Speed
When someone reaches out via social media, DM, or your website, how quickly do you typically respond?
Please select an option to continue.
Question 16 of 16 · Lead Capture Speed
Do you have a way to capture leads who reach out but don't book immediately?
Please select an option to continue.
📊
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Print or save as PDF to reference as you work through these gaps.
Where This Points
Glowe is a client retention platform built for independent beauty and wellness businesses.
Your Glowe Plan Recommendation
A recommendation based on your business profile
Not sure this is the right fit? You can start on any plan and change at any time. See all plans →
Ready to close these gaps?
Founding partner spot — reserve in 30 seconds
Your Full Report
Five gaps. Here's what each one means for your business.
Tap any category below to read your analysis. Start with your biggest opportunity.
Your gap breakdown — tap to explore
What This Means for Your Business
Your Five Next Actions
Five actions. No software required.
These address the gaps identified above. Each one is implementable this week without any new tools. The difference between businesses that close these gaps and those that don't is rarely knowledge — it's whether the action becomes a permanent operating habit or stays a good intention.
About This Assessment
What this tool measures — and why these five areas were chosen
This diagnostic covers the five areas where independent beauty and wellness businesses most consistently lose revenue they've already earned. These five were selected because they're the most recoverable — fixable with process changes and consistent follow-through, not bigger marketing budgets. A business that closes all five gaps will outperform a business spending more on acquisition.
Glowe Enterprise
Your business qualifies for a custom plan
Based on your answers, your business operates beyond our standard tier. Answer four quick questions below and we'll calculate your exact monthly price — no call required.
Your price updates as you answer. Click any option to change your selection at any time — your configuration and price will recalculate instantly.
1 of 4
How many locations does your business operate?
Each location where clients receive services counts — even if they're under the same brand.
2 of 4
How many Google Business Profiles does your business have?
Your Google Business Profile is what appears when someone searches for your business on Google — it's where your reviews live and where clients get directions or your phone number. Some multi-location businesses have one profile per location. Others operate under one shared profile. This affects how review requests are configured across your locations.
3 of 4
When it comes to how your locations communicate with clients, would you say each location has its own distinct client experience — or do they all operate under the same brand voice and process?
This includes appointment follow-ups, reactivation messages, and how reviews are requested. There's no right answer — this simply shapes how Glowe is configured for you.
4 of 4
Who are the primary clients of your business?
Understanding your business structure helps us make sure Glowe is configured to serve the right relationship — whether that's between you and your guests, or between independent practitioners and their own clients.
This sounds like a group or partner account
When independent practitioners each need their own client relationships and automations, the right setup is a little different from a standard multi-location account. Reach out directly and we'll put together the right structure for you.
Because your locations have distinct client experiences, we include a 30-minute configuration call before sending your onboarding links — at no extra charge. This ensures each location's setup is exactly right before anything goes live.
If you'd like to speak with someone before committing, reach out at hello@helloglowe.com — we're happy to answer questions.
No contracts. Cancel anytime. Setup fee charged at payment.
Think a standard plan fits your needs better? You can explore and select our three standard plans at helloglowe.com
Founding Partner Enrollment — Now Open
Ready to stop losing the revenue you've already earned?
You're securing your founding partner spot. We'll welcome you by email and reach out again when Glowe is ready to activate.
We're currently onboarding our founding partner cohort. Spots are limited to ensure every client gets dedicated setup support.
What founding partners receive
1
Welcome email You'll receive a welcome email from Glowe shortly after enrolling with everything you need to know.
2
At launch You'll hear from us by email and text. We'll walk you through a short setup form and get your system live.
3
Priority setup Founding partners are first in line when Glowe goes live — your account is configured and ready before general enrollment opens.
By reserving your spot, you agree to receive email updates from Glowe. No spam. Unsubscribe anytime.
You're reserved.
Your enterprise spot is secured. Here's what's next.
Ready to activate? Complete your payment securely:
Secure payment via Stripe. No contracts. Cancel anytime.
Generating your secure payment link...
Your spot is reserved. We'll email your secure payment link within one business day at the address you provided.
What happens next
Shortly
Welcome email from the Glowe team — includes your configuration summary and payment link.
After payment
Onboarding begins — you'll receive your setup form and we'll configure your account.
Questions?
Reach us at hello@helloglowe.com — we're here before, during, and after setup.
✅
Your spot is reserved.
You'll receive a welcome email shortly with everything you need to know about what's coming.
What happens next
Shortly
Welcome email from Glowe — everything you need to know about what's coming and what we're building for you.
At launch
Email and text from the Glowe team — we'll walk you through setup and get your system live.
Priority
Founding partner status — you're first in line for setup when Glowe goes live. We'll be in touch with next steps.
Your Onboarding Prep Guide
What to gather before your setup call
The setup process takes about 15 minutes. Having these items ready before you begin means less back-and-forth and a more specific result from day one.
One Quick Thing
Did this report give you something useful?
If it surfaced something worth thinking about — or missed something obvious about your business — we'd genuinely like to know. Feedback from business owners is how this diagnostic gets better.